Privacy policy

The consultation form asks for your name, email address, phone number, country of residence, year of birth, how your family connects to Canada, and whatever you choose to write about your family history. The year of birth is there because the date somebody was born decides which rule applies to them.

Only your name and email address are needed. Every other field can be left blank and the form will still send. There is no account to create and no password to set.

Visiting the site also leaves an entry in the web server’s log, the way it does on every website: which page was requested, when, from which browser, and the IP address the request came from. Those logs are created and kept by the hosting company as part of running a server. We do not use them for anything.

This site sets no cookies. It runs no analytics, no advertising pixels and no tracking scripts. The typefaces, the photographs and the maple leaf on the home page are all served from this domain, so opening a page here does not tell any other company that you were reading it.

A Regulated Canadian Immigration Consultant is bound by section 28 of the Code of Professional Conduct, which requires that information about a client be kept confidential and that the confidentiality be maintained indefinitely. It does not lapse when a file closes, and it does not lapse when the working relationship ends.

The Code is written about clients. We apply the same standard to an enquiry that never becomes a file, because somebody deciding whether to instruct us has to be able to tell us the difficult parts before they decide.

The Code permits disclosure in a short list of situations: where you authorize it, where the law requires it, and where a court orders it. Outside those, no.

To answer you. That is the whole of it.

Sending an enquiry does not put you on a mailing list. We do not sell information, we do not share it for marketing, and we do not send newsletters. Asking us a question is permission to answer that question, and answering it is all we do with your address.

The form sends your enquiry as an email to this practice’s own address on this domain. There is no form service, no marketing platform and no customer database sitting in between, and the message does not pass through any other company on its way.

One company is part of that chain: DreamHost, which hosts both this website and the mailbox, on servers in the United States. Sending an enquiry therefore means your information is stored outside Canada.

If you write to us on WhatsApp instead, that conversation runs on WhatsApp’s systems under their terms rather than under this page.

If you become a client, the College requires your file to be held in a secure and accessible place for at least six years after it is closed. That is a professional obligation, so we cannot delete it earlier even if you ask.

If you send an enquiry and nothing comes of it, we keep it for twelve months and then delete it.

You can ask us to delete an enquiry before that, at any time, and we will unless the rule above requires us to keep it.

Ask what we hold about you, and we will tell you what we have and what has been done with it. British Columbia’s Personal Information Protection Act gives us 30 days to answer.

Tell us if something we hold is wrong and we will correct it. Dates and the spelling of names matter more here than in most places, because they are what an application turns on.

You can withdraw your consent at any time. Where we are already acting on a file it may mean we can no longer carry on with it, and we will explain that before anything is deleted.

This practice is in British Columbia, so British Columbia’s Personal Information Protection Act governs how it handles personal information. Where information crosses a provincial or a national border, the federal Personal Information Protection and Electronic Documents Act applies as well. If you are writing to us from outside Canada, everything set out above is available to you in the same way.

Mohammad Reza Asadi, Regulated Canadian Immigration Consultant (RCIC) R710235, is responsible for privacy at Yarsa Immigration Services Incorporated. Write to him at contact@canadiancitizenshiphub.com, call +1 604 763 8817, or post to 2099 Lougheed Hwy #203B, Port Coquitlam, BC V3B 1A8, Canada.

If you have raised something with us and are not satisfied with the answer, you can take it to the Office of the Information and Privacy Commissioner for British Columbia, at info@oipc.bc.ca, on 250 387 5629, on 1 800 663 7867 from elsewhere in British Columbia, or by post to PO Box 9038 Stn Prov Govt, Victoria BC V8W 9A4.